JVPS Documentation

Quick and easy help for busy people…search above or scroll through topics below!


1. Accounts

What accounts do I need?

  • Domain registrar (Godaddy, Namecheap, etc) – it’s where you registered your domain. In some cases, your domain registrar is the same as your previous webhost.
  • DNS management (Cloudflare, DNME, etc) – if you don’t remember this, you don’t have it. We recommend all JVPS clients to get set up on Cloudflare (it’s free). Learn how to change name-servers to Cloudflare or any other DNS server.
  • cPanel account – was sent in your welcome email from us. Allows you to manage your sites and other webhosting functions.
  • JVPS billing account – also sent in your welcome email from us. Allows you to view profile/billing info, upgrade your plan, submit a support ticket, or view past emails from JPVS.
  • FTP account – same user/pass as your cPanel. For hostname, use the server IP or your main domain name (only works once nameservers are updated from registrar). Allows you to manage files on the web server. You can also do the same from cPanel > File Manager.
  • WordPress admin logins – to manage your WordPress site.

Having all this information is extremely helpful for us to diagnose your issues and also to have other developers or contractors to work on your site. You should always have this information handy.

2. cPanel

What can I do in my cPanel?

  • Create new WordPress sites
  • Create email accounts
  • Create FTP accounts
  • Create/manage databases
  • Generate SSL certificates
  • Manage cron jobs
  • Check disk usage – see which sites, directories, and files are eating up the most space.
  • Check traffic – AWstats is faster to diagnose certain things. Google Analytics is better for other things.
  • Manage your JVPS account – view profile and billing info, upgrade your plan, submit a support ticket, look at all JVPS emails sent to you.

3. Emails

How to do basic email functions?

  • Create new email account.
  • Change email password.
  • Copy emails from old server.
  • Create email forwarder.
  • Get your POP3 email settings (to use with email client).

For best email deliverability and spam protection, we recommend going with G-Suite, Rackspace, Zoho, or MXroute (our favorite).

If you want to keep your existing email setup but increase your deliverability for WordPress emails sent from WordPress, try signing up for a free Mailgun account and using it with the Post SMTP plugin.

4. Speed up your site

Tips to speed up your website:

  • Set-up caching. Here’s our LiteSpeed cache guide, and Swift cache guide.
  • Get rid of Revolution Slider and use MetaSlider instead.
  • Put your redirects in htaccess instead of using Redirection plugin or YOAST redirects function.

5. WordPress

How to manage WordPress sites from cPanel:

6. HTTPS, SSL, certificates

How to install [FREE] Let’s Encrypt SSL certificates:

They are already installed automatically for all new domains and sub-domains in cPanel. The daily check runs once everyday. To manually do this yourself:

  • Go to cPanel > SSL/TLS status, select the domains you want to generate SSL for, and click “Run AutoSSL“.

NOTE: these domains need to resolve to our server IP in order to generate SSL certificates. Make sure your registrar or DNS management (e.g. Cloudflare) has the domains pointed to our server IP.

7. PHP, memory settings

How do I make changes to my PHP settings?

  • To change your PHP version used for different websites, go to cPanel > MultiPHP Manager. Select the PHP version you want and apply.
  • We recommend using the latest available PHP version (for better performance & security). If you have old themes, plugins, or code preventing you from using the latest PHP version…choose the next highest option and keep going down until your site is working.

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